Legal notice and terms of use
Last updated: October 2026
1. Publisher
Renofid is published by [Company name], [legal form] with a share capital of €[amount], registered with the [City] Trade and Companies Register under number [SIRET], with its registered office at [Address].
Publication director: [Name]. Contact: contact@renofid.com
2. Hosting
The service is hosted by [Hosting provider], [Hosting provider address].
3. Purpose of these terms
These terms govern access to and use of the Renofid platform, which lets merchants run loyalty programs (points, punch cards, tiers), manage customers, bookings and orders, and issue digital wallet passes. Creating an account or using the service implies acceptance of these terms.
4. Accounts
Merchants must provide accurate information and keep their credentials confidential; enabling two-factor authentication is strongly recommended. Customers may create an account to join loyalty programs, book or order, and may delete it at any time by contacting us. Employees invited by a merchant act under that merchant's responsibility.
5. Subscriptions and payment
Merchant features require a paid subscription, priced excluding VAT. Payments are processed by Stripe; Renofid does not store card numbers. Subscriptions renew automatically and can be cancelled at any time from the account settings, effective at the end of the current period.
6. User obligations
Users agree to use the service lawfully and fairly. Merchants are solely responsible for the offers, rewards and messages they provide to their customers.
7. Personal data
Personal data processing is described in our privacy policy. For a merchant's customer data, the merchant is the controller and Renofid acts as processor.
8. Intellectual property
The platform, brand and code belong to [Company name]. Merchants keep the rights to the content they upload and grant Renofid the use needed to provide the service.
9. Availability and liability
The service is currently in beta. Renofid uses reasonable means to keep it available and secure but does not guarantee uninterrupted or error-free operation.
10. Suspension, changes and governing law
Renofid may suspend an account in case of serious breach of these terms. These terms may change; users will be informed of substantial changes. These terms are governed by French law; the courts of [City] have jurisdiction, subject to mandatory consumer protection rules.